Safety of funds and data

White Oak Capital Management is regulated by FCA, firm reference number: 829693, company registration number: 11621438. Client funds are held in separate accounts and are not mixed with the company's operating funds. Access to the client area is protected by a password and two-factor authentication.

SegregatedClient funds
ExcludedDebt to the broker
2FAClient area login
HTTPSData transfer

Where is client money held?

Client money is held in separate bank accounts that are not used to fund the company's own operations. This helps protect client funds should the company run into financial difficulty.

The names of the banks and the verification procedure are disclosed on request: [email protected].

Client money is held separately from company funds

Client funds are held in segregated bank accounts and are never used to finance the company's operations. Negative balance protection means no debt arises even after a gap.

  • Segregated bank accounts
  • Negative balance protection
  • Two-factor authentication
  • New-device login alerts

What is negative balance protection?

If a sharp market move closes a position at a price worse than the stop-out level, the client's loss will not exceed the balance of their account: no debt to the broker arises. This rule applies under the terms of the client agreement.

It does not protect you from losing your entire deposit, and the risks increase when using the maximum leverage of up to 1:100 (available on the Gold account).

How is your account protected?

Two-factor authentication

Enable it in your profile settings and every login will require a code from an authenticator app.

Encryption

Data is transmitted over a secure connection (HTTPS).

Login notifications

We notify you when your account is accessed from a new device.

Restricted staff access

Only employees who need it for their role have access to personal data.

How to verify the White Oak Capital Management licence

  1. Step 1

    Open the register

    Open the public register of FCA. FCA register entry (PDF)

  2. Step 2

    Find the company

    Enter the name White Oak Capital Management or the company's registration numbers.

  3. Step 3

    Compare the details

    Compare the name, address and status with the details on our website.

  4. Step 4

    If they do not match, stop

    If there is no entry or the details differ, do not transfer any money and write to us at [email protected].

How to recognise fraudsters posing as White Oak Capital Management

They promise guaranteed profits

Our company states a minimum return under the account regulations (from 7.2% per month on Standard to 3.2% per week on Gold), whereas fraudsters may claim there is no market risk at all.

They offer to manage your account

Our official managers provide analytical support, hold sessions with accountants and deliver daily market signals, but they do not trade on your behalf with guaranteed profits.

They ask you to send money to a personal card

Deposits to White Oak Capital Management accounts (from $10,000 to $100,000) are made strictly through the official payment methods in your client area.

They ask you to install third-party software

Company representatives work only through official channels and the WOCM platform.

They use other domain names

Pay attention to the address bar of your browser.

Official contact channels

[email protected], +44 7737 137762, +44 7737 137767. Report any attempted fraud to [email protected].

Frequently asked questions

No, thanks to negative balance protection. However, when trading on the financial markets you can lose your entire deposit.

In the client area: Profile → Security → Change password.

Check us in the register, then open an account

Company details and the verification procedure are on the About us page.

Risk warning. Protection of funds does not rule out market losses. Trading CFDs with leverage carries a high risk of losing capital.